Refund & Return Policy
We appreciate your choice to shop for artisanal leather. It is our goal that you are thrilled with your gear. If you find yourself unsatisfied for any reason, you are welcome to send it back for a full refund or exchange based on the guidelines below.
Policy Details
Items must be shipped back within thirty (30) days of your original purchase. To be eligible for a return, the leather goods must be unused, in original condition, and have all tags.
HOW TO RETURN
Initiate your return by emailing chapmansleatherllc@gmail.com for a Return Merchandise Authorization (RMA). Once you have this, pack your item safely in its original box with the return form and mail it to: Chapman's Leather Attn: Returns RMA # 1 Dellwood Ct Winfield, MO 63389 United States Note that we will cover or refund all return shipping costs.
REFUND STATUS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three 3- days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. If you have any questions concerning our return policy, please contact us at: 636-295-6101 chapmansleatherllc@gmail.com